Questions and Answers for mass registration

Resumption of masses

The weekly pre-registration link for our Weekend Masses are open at https://bit.do/OLOGMass (please bookmark this link to pre-register every week)

The form opens: every Monday at 10am
The form closes: every Friday at 6pm or earlier i.e. a day before the mass

Mass times requiring pre-registration are Saturday : 6:00pm (English), Sunday : 7:30am (Tamil), 9:30am (English), 11:30am (Bahasa) and 4:30pm (Mandarin)


- The form does not respond and seems frozen!

  • Note that the form opens on Monday at 10am and closes on Friday at 6 pm and will not respond outside those times.


- Why is there no option for the Mass time I wish to select?

  • Registration opens Monday 10a.m. and once a particular category for that Mass time slot is full, that time slot will be removed from the Mass time slot option (unless there are cancellations). If you don't see that time slot there, it means that it's been fully pre-registered.


- Why did I not receive any email notification?

  • We have received quite a fair number of registrations with email addresses wrongly keyed in, and as such, the emails get rejected / unsent. We have also received email addresses typed in that belonged to other persons (i.e. someperson at somewhere.com instead of someperson123 at somewhere.com - this means that the email went through.. but to the wrong person - who may not even be a Catholic or who wishes to attend Mass). During high booking transaction it is possible that your form may not be completely captured by the server (we are using google form), in such event we will try to accommodate you and contact you accordingly.


- Can I cancel my registration?

  • Yes you can, send an email to wecare at olgpuchong.org giving your name, booking number and mass time,, before Friday each week. Its good to inform on cancellation early to allow others to attend.


-When do I need to update the census?

  • You only complete the census once. If there are changes and you resubmit, we will regard the most recent submission as the latest and update your record accordingly.
  • Adding new additions to the family, - submit the census form with an existing member of the family and the new member. The existing member is to provide the link to join the new member to your family group.
  • Remember, names to follow MyKad for Malaysians. Do not provide your MyKad number.